by Craig Hawkins, Communications Director

COSA is embarking today on what feels, at least to COSA staff, as a pretty daring transition to new website and membership software.

This transition feels daring, in part, because, in these difficult economic times, we are endeavoring to enhance and augment online services to COSA members without spending additional resources.  This requires a dedicated staff that isn’t afraid to plunge headlong into a steep learning curve.  Fortunately, our professional team and support staff are always ready for a challenge – especially a challenge that, when mastered, will result in improved services to our members. 

So, our support staff members, along with our professional team, are hard at work, learning the new software, building new webpages, converting data, and so on.  All the while, those same support staff members are continuing to do the things they have always done – registering members for conferences and events, renewing memberships, taking your phone calls, answering your e-mails, and so on.  We want to publicly thank them – Betsy and Carmy and Debbie and Derrick and Joanne and Sera and Sue – for their hard work.

This transition to new website software will occur over a period of months.  It isn’t likely to be without a few fits and starts.  But we are committed to delivering new tools and resources to our members.  We are motivated to:

• Empower you to manage your own information as a COSA member – from changing your title to updating your address to correcting the name that appears on your badge at COSA conferences and events. 
• Provide you with the tools to track your professional development, including education credits and PDUs, through our website. 
• Assure that certain information and resources, including reduced member rates for COSA professional development events, are available exclusively to COSA members. 
• Create a private COSA online community, where members can engage each other in secure professional discussions interactions.
• And more.

Over the next several months, you will notice changes on the COSA website.  We will keep you informed as we move along, introducing you to the new tools and resources as they are introduced on the site.

Throughout this time, we will, of course, welcome your questions, comments and suggestions.  Our phone number is 503-581-3141.  Or, if you prefer to write, here is a list of COSA staff e-mails.  Or you can submit a comment in the form below.

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