Job Title: Information Technology Specialist
Reports To: Executive Director of Operations
FLSA Status: Non-Exempt
Job Posting: This posting is open until filled
This position assists District staff and students in maintaining and using District wide technology to meet
District objectives. The specialist must be able to provide support services for all District wide technology.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties of this position include the following. Employees in this position perform some or all of the following tasks. Other duties may be assigned.
Follows and maintains knowledge of all District policies and procedures.
Troubleshoots software and hardware issues over the telephone and in person for students and staff District wide.
Set-up, configure and install new computers including traveling to various District sites and transporting equipment.
Maintains security to protect against viruses, hackers and other damages. Maintain confidentiality and integrity of electronic records.
Install and troubleshoot other District wide technology (projectors, etc.).
Serve as a resource to staff in answering questions and assisting in effective utilization of District technology.
Research solutions to technology problems.
Maintain Active Directory accounts, creating accounts for new employees.
Manage the District GSuit and Chromebook environment
Act as the main administrator for the District email domain, security system, phones, and other systems as assigned.
Provide onsite services to set-up computers and provide basic computer orientation.
Provide user training on a variety of technology issues.
Assists in the planning, development, maintenance, and operation of District computers, and related hardware and software.
Purchase and acquisition of new technology and equipment.
Research and search of technology donations.
Maintain inventory of District technology and equipment.
Works collaboratively with District and building administrators as well as other technology specialists to provide the reliable service to customers.
Maintains records on the configuration, installation, warranty, licenses, and allocation of computer software, hardware, and/or network systems.
Assists building staff and students in the appropriate and effective use of computer systems and software.
Assists, and when possible provides training for staff.
Professionally represent the school and the District in interactions with parents, community, staff, and students and resolves conflict in a professional manner.
Comply with applicable District, state, local and federal laws, rules and regulations.
Attend work regularly.
Occasionally perform work beyond a standard 40-hour work week when work-load requires.
Other duties may be assigned as needed.
MARGINAL DUTIES AND RESPONSIBILITIES
Marginal duties of this position include the following. Employees in this position perform some or all of the following tasks. Other duties may be assigned.
Attends in-service trainings.
Attends staff meetings.
Assists in the preparation of technology grant applications.
All school employees have some responsibility for supervising students and assisting in maintaining a safe environment.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: One year certificate from college or technical school; or one year related experience and/or training; or equivalent combination of education experience. Prior experience working in help desk, network set-up and troubleshooting strongly preferred.
Interpersonal Skills: Works well with others from diverse backgrounds. Focuses on solving conflict; maintaining confidentiality; listening to others without interrupting; keeping emotions under control; remaining open to others’ ideas and contributing to building a positive team spirit. Demonstrated ability to multi-task and work with staff, students and parents.
Language Skills: Ability to communicate fluently verbally and in writing in English. Ability to respond to common inquiries or complaints from students, parents or staff. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write reports and business correspondence. Ability to speak effectively before students and staff.
Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio, and percent and draw and interpret bar graphs.
Reasoning Ability: Ability to apply and solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills: Must have demonstrated computer competency in wide spectrum of functions. The department may have certain individuals specialize, but everyone needs to have the ability to provide support for the District database software, email, internet software inventory, order processing, spreadsheets, word processing technology programs including: Gsuit, Chrome, Firefox, iVisions, MS Office Suite, Synergy. Demonstrated ability to learn and apply computer technology skills rapidly.
Other Skills and Abilities: Ability to appropriately communicate with staff, students, parents, vendors and community. Ability to meet timelines and exercise good judgment while working in a dynamic environment.
Certificates, Licenses, Registration: Certificates as determined by the District. Must have a valid Oregon Driver License. Technology related certifications preferred (Microsoft, Servers, etc.)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk; sit; use hands for fine manipulation, handle or feel and reach with hands and arms using a keyboard and video display terminal. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 35 pounds and occasionally up to 75 pounds. Specific vision abilities required by this job include close vision.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment combines the standard office setting with standard office equipment including, (fax, copier, phone, computer, 10-key, etc.) with a standard school setting. The noise level in the work environment is usually low to moderate depending upon student population and activities. The employee may be exposed to bloodborne pathogens.
Note: This is not necessarily an exhaustive or all-inclusive list of responsibilities, skills, duties, requirements, efforts, functions or working conditions associated with the job. This job description is not a contract of employment or a promise or guarantee of any specific terms or conditions of employment. The school district may add to, modify or delete any aspect of this job (or the position itself) at any time as it deems advisable.