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Position Title: Information Systems Specialist 5
Classification: ISS5
Salary: $4,968 - $7,513 (OAS-IA-28)
Have you always wanted to be part of a dynamic and diverse team? Do you thrive working in a collaborative and creative environment? If so, this position may be for you. If interested, apply today!
We are seeking an Information Systems Specialist 5 in the Operations and Support unit of our Office of Finance and Information Technology (OFIT) with the Oregon Department of Education. This is a full-time, limited duration position represented by the SEIU. This position has a contract end date of June 30, 2025.
About us:
The Oregon Department of Education’s (ODE’s) mission is to foster equity and excellence for every learner through collaboration with educators, partners, and communities. In fulfilling its mission, ODE has the vision to ensure all students have access to and benefit from a world-class, well–rounded, and equitable education system.
This position is located in the Office of Finance and Information Technology (OFIT) Unit of the Oregon Department of Education (ODE) . This unit's primary functions are the support of technology to deliver on initiatives and meet ODE's technology needs in support of the ODE mission to foster excellence for every learner through innovation, collaboration, leadership and service to our education partners.
The technical expertise of staff in this unit are available to school districts and ESDs to support business and financial functions. The work of OFIT affects all internal staff and every school, program, school district and ESD in the state. Nearly all students in the State of Oregon public school system are affected by the work in this unit. Data is collected from nearly every educational administrative unit.
What you will do!
A good way to think of the ISS5 is like a help desk technical lead. This position is the ultimate escalation point for general troubleshooting tickets and the gateway to network team tickets. You'll dabble a bit on the admin side, too! This is a position for people that are really well versed with helpdesk, but not quite experienced to be a full-time admin.
As an Information Systems Specialist 5, you'll support the Network and computer defense analysis and support for the Oregon Department of Education by collecting, managing and reviewing access logs, monitoring network and systems equipment, access, and license administration. This position is a technical expert in the design, recommendation, and use in regards to end user devices, applications, network configurations, user access management, WAN routers, and LAN switches and Wireless configuration.
On a regular basis, you will have the opportunity to provide professional expertise to specialized business areas and units within the Department of Education and coordinate and collaborate with cross agency staff to ensure the customer’s needs are being met.
A day in the life:
Provide Tier 3 user support to solve hardware, software, network, and systems problems received by internal and external customers of ODE
Access Management
Design and maintain training materials and system/application user manuals
Build implementation plans for new Network construction, which often involve multiple vendors, multiple jurisdictions, and cross agency cooperation
Administers Mobile device management system
Administers MDM system for Agency
Please click here for the full job description
Why us?
At the Oregon Department of Education, we pride ourselves on creating an inclusive, collaborative and innovative atmosphere. Autonomy is supported while also being offered opportunities to work in dedicated teams or partnerships across the agency. Our office supports a healthy work/life balance and shows genuine care for team members, students, partners and school leaders.
Our benefits include:
Excellent medical, vision and dental benefit package for the employee and qualified family members with very low monthly out-of-pocket cost
Paid days off
11 paid holidays per year
3 additional paid "Personal Business Days" per year
8 hours of sick leave accumulated every month
Progressive vacation leave accrual, starting at 8 hours per month, with increases every 5 years
In addition to standard medical benefits and employee leave, the state also provides additional optional benefits, such as basic life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and child care expenses.
Student Loan Forgiveness Program: if you have federal student loan debt or are thinking of going back to school, then you will want to look into this program. If you make 120 qualifying payments on your student loan while working full time for a qualifying employer, your student loan debt may be forgiven.
If you have a desire to make a difference in the lives of Oregonians, apply today!
What are we looking for?
Four (4) years of information systems experience in: Network or systems administration, JAMF/MDM, M365
OR
An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field;
AND two (2) years of information systems experience in: Network or systems administration, JAMF/MDM, M365
OR
A Bachelor's degree in Information Technology, Computer Science, or related field may substitute for all of the above.
Desired Attributes
Candidates who are the most competitive will possess a compelling combination of the following background, skills, and experience:
Network or systems administration
JAMF/MDM
M365
We are most interested in finding the best candidate for the job. We would encourage you to apply, even if you don't meet every one of our qualifications listed.
To apply, please submit the following materials to be considered for this recruitment:
Resume
Cover Letter of not more than two (2) pages that showcases your current level of experience and skills and how they meet the minimum qualifications and desired attributes of the position.
External Applicants: Click on the “Apply” button and submit your resume and cover letter. Please make sure to attach all required documents in the section titled Resume/CV. View this video for help.
Internal Applicants: (this includes Current State of Oregon employees): Apply via your employee Workday account. View this job aid for help.
Failure to attach a resume and cover letter may result in the disqualification of your application.
Please contact ode.jobs@ode.oregon.gov if you have any questions on the application process.
